Frequently Asked Questions

Is "green" carpet cleaning actually effective against tough pet stains and odors?

Yes. At Idaho Green Carpet Clean, we use citrus-based, biodegradable solutions that break down organic proteins found in pet urine and odors at a molecular level. When combined with our high-heat, truck-mounted steam extraction, we achieve a deeper clean than traditional harsh chemicals without leaving sticky residues behind.


How soon can my children or pets crawl on the carpet after a professional cleaning?

Because we use non-toxic, citrus-based products and professional-grade extraction, our carpets typically dry within 2 to 4 hours. Unlike traditional cleaners that leave carpets soaked for days, our process ensures your home is safe and accessible almost immediately.


Why should I hire a professional for Tile and Grout cleaning instead of mopping?

Grout is a porous material that acts like a sponge for dirt and bacteria. Mopping often just pushes dirty water deeper into the grout lines. Our professional tile cleaning in Nampa and Boise uses pressurized steam to lift embedded grime, followed by a sealant that protects your floors from future staining.


Does your cleaning process work on Luxury Vinyl Tile (LVT) or plank flooring?

Absolutely. LVT floor cleaning requires specific pH-neutral cleaners to avoid damaging the wear layer. We provide specialized care for LVT and vinyl planks that removes scuffs and dirt while preserving the manufacturer's warranty.


What should I do immediately if my home suffers a water leak or flood in Boise?

First, shut off the water source and electricity to the affected area. Then, call for emergency water extraction immediately. Professional extraction prevents water from seeping into the subfloor and prevents mold growth, which can begin in as little as 24-48 hours.


How often should carpets be professionally cleaned in the Treasure Valley climate?

Given Idaho's seasonal dust and winter salt/mud, we recommend a professional cleaning every 6 to 12 months. Regular maintenance not only improves indoor air quality by removing allergens but also extends the life of your carpet fibers by removing abrasive dirt particles.